SomeTickets

Privacy Policy

Last updated: [Month Day, Year]

This Privacy Policy explains how SomeTickets (“SomeTickets,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our website www.sometickets.com (the “Site”) and our related services, including our SMS ticket alerts (collectively, the “Services”).

By using the Site or Services, or by opting in on our SMS Ticket Alerts page, you agree to this Privacy Policy.

1. Information We Collect

1.1 Information You Provide to Us

• Contact Information: When you sign up for SMS alerts or contact us, we may collect your name, mobile phone number, and email address.
• Preferences: Ticket, team, or event preferences you share with us for alerts or recommendations.
• Communications: The content of messages you send to us, such as support questions or feedback.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect information such as:

• IP address and general location;
• Browser type, device type, and operating system;
• Pages visited, links clicked, and general Site usage behavior.

2. How We Use Your Information

We may use the information we collect for purposes including:

• Providing, operating, and maintaining the Site and Services;
• Sending ticket alerts, price changes, and event notifications you request;
• Managing your event or team preferences;
• Responding to your questions, requests, or support needs;
• Improving and personalizing user experience;
• Protecting the security and integrity of our systems;
• Complying with legal obligations.

3. SMS Privacy & Consent

If you opt in to our SMS ticket alerts through our SMS Opt-In form, the following applies:

• You consent to receive recurring SMS messages from SomeTickets at the mobile number you provided.
• Messages may include ticket alerts, price updates, availability notifications, reminders, support responses, or related promotional content.
• Message & data rates may apply.
• You may opt out at any time by replying STOP to any message. A final confirmation message may be sent.
• For help, reply HELP or email us at james@sometickets.com.
• Your consent to receive SMS messages is not a condition of purchasing any goods or services.

4. Cookies and Tracking

We may use cookies and similar tracking technologies to analyze Site usage, enhance performance, and personalize your experience. You can usually instruct your browser to refuse cookies or to indicate when a cookie is being sent. Some features of the Site may not function properly without cookies.

5. How We Share Your Information

We do not sell your personal information. We may share information in the following ways:

• Service Providers: Trusted third-party providers that assist with SMS delivery, email, hosting, analytics, or security—only as needed to perform services for us and under appropriate confidentiality obligations.
• Legal Compliance: When we are required to comply with a legal process, law, or valid request by public authorities.
• Protection: When necessary to protect our rights, property, users, or the public.

6. Data Security & Retention

We use reasonable physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

We retain information only as long as necessary to provide the Services, meet legal requirements, resolve disputes, and enforce our agreements, or until you request deletion where applicable.

7. Your Rights

Depending on your location and applicable law, you may have rights to:

• Access the personal information we hold about you;
• Request corrections or updates to your information;
• Request deletion of your information, subject to legal limits;
• Opt out of SMS or email communications at any time.

To exercise these rights, contact us at james@sometickets.com.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by SomeTickets. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page with a new “Last updated” date. Your continued use of the Site or Services after any changes are made indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy, our SMS program, or our data practices, please contact:

Email: james@sometickets.com